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Sorry they refused to accommodate my request for times, days when I am home and available. After numerous times of letting them know. Stop calling me a day before to make plans the next day. Then after giving them a full week schedule I am home and available. They could not come to my home. Reasons giving was. The employees was not in my area at the time I was available. They work from further away from their homes to their home. Sense I was further away they wanted me to accommodate them to their times and needs. I refused.
I have had home health several times and as a person in Ill health I have personally experienced a lot of medical care. This organization is the best. Probably the best in the entire state of Florida. From the person that answers the phone EVERY time to ALL of the health care personal I am 100% confident that you could not have better care. I have had the pleasure of Bruce and Heather as a nurse. Good luck Bruce with your retirement. I hope to see you in the farmers market. My PT team has been Katie, Romeo and once Edwin. I have ALWAYS been given superior care. If I could have all of my medical care for the rest of my life through amydasis I would 100% do it. Thank you for all of the real care and caring.
Can't speak on the service, however, the front desk receptionist, Michelle, was rude. I called asking to receive information, and I guess because I was asking too many questions, she got frustrated, told me to find the information out on my own, and then hung up. I'm not one to leave bad reviews, but that’s unacceptable for an employee to do.
Friendly, caring staff. Exceptional home health services.
I Love Amedisys. They're the best around. The staff is always friendly and helpful.