About Best Care Senior Living at Winter Haven
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I met Lesley the Activities Director at Best Care when she reached out to the community asking for books to expand the facilities library. Since then I have tried to help out whenever possible. The most recent idea Lesley had for the residents was Trunk or Treat...The residents seemed to really enjoy it. She truly only wants the best for her residents.
Lack of corporate response in consideration to their contractual agreement of a refund for a dementia patient who has since passed away. Payment of $2600 per month made religiously for over a year and now the facility owes a refund and its been months of excuses, the checks in the mail, the checks here and there, etc, etc, etc. No call from a corporate excutive to resolve this matter. Interesting.
The activities director, Lesley, is doing a great job making sure that the residents of this care center have enriching and fun experiences daily! The trunk-or-treat she organized was so fun, and an amazing experience to be a part of! I would give 10 stars to her if I could!
Having provided care to elderly relatives and friends, I have had the experience of dealing with nursing homes and assisted living facilities. Best Care in Winter Haven is by far the friendliest, most hospitable home I've dealt with. All of the staff, from the adminstrator to cleaning, makes me feel like part of a family. If you're looking for an ALF for a loved one, this is the place.
I volunteered for their Trunk or treat! They certainly do a wonderful job planning activities!