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We called Home Instead when my mom unexpectedly found herself in need of a caregiver. Dana took the time to get to know what she really needed and set up an amazing caregiver for her. Unfortunately her health worsened and she ended up in the hospital and then a care home. Through all that, Dana and the team kept supporting her and her caregiver has been there with her through it all and is helping us stay connected to what’s going on as we’re out of town. It’s a huge piece of mind knowing she has a companion she enjoys and we have a conduit to what’s going on with her care. Cannot recovering the team enough!
I live in OK. My 83 year old brother lives in FL. He became ill and since I'm his only living relative I was left with the task of determining the care he would get after leaving the medical facility. He wanted to go back home so I needed to find assistance in the home. Dana, at Home Instead spent hours helping me find in home care. She went to interview him and met me and filled contract which took much time. As it worked out, the doctors decided to put him on Hospice and determined he needed 24 hr care. We canceled the contract. I highlyy service at Home Instead.
The care we received for my mom was wonderful. Dana at the Winter Haven office made setting everything up so easy. Their services were a true blessing for our family.
Family Extended Care of Winter Haven would like to say thank you to Home Instead for their prompt response to an emergent need our community had for a new resident. The service they provided was excellent and we look forward to working with them in the future.
Home Instead has been there for our mother and our family. They are quick to answer your calls and they listen to your needs. We have a wonderful caregiver, Wendy who is like family. We appreciate the Home Instead Team for keeping our mother safe and well cared for!