Everyone has been very friendly and helpful. It's been a big help having some assistance with my mother a few days a week for tasks like bathing and just being here so I am free to run errands.
Thank you Home Instead Lakeland for being there every step of the way during mom's dementia decline and her husband's need for extra help and support in order to keep mom at home. Brenda was an amazing caregiver for both of them the last two years. We had an emergency situation recently when mom's husband went to the hospital. Home Instead covered every shift until my sister and I could get there to take care of mom. Each caregiver during this difficult time for mom was outstanding. Thank you Teresa for managing the caregivers and promptly answering my questions and schedule change requests. Thank you Kari (owner) for always just being a phone call away for us. This team of healthcare professionals went above and beyond in their care for mom and her husband. While we no longer need their services, I would highly recommend them to others looking for dependable and compassionate care in their home.
Home Instead care team are lifesavers for the entire family. Don't wait too long to get the help you need with your loved one. The staff is trained to deal with all types of people and they care very much. I have peace of mind knowing I don't have to spend every moment with my husband because the caretakers know what to do. I'm grateful for their service and so happy I retained the best help available.
From the very beginning they were very caring and professional. They matched my father-in-law with a caregiver that we have been with for 4 years and she's great! The office staff is very helpful and call on a regular basis to make sure everything is okay with the service that they are providing to us. They are very flexible with our schedule when it changes. I would definitely recommend them for care of your loved one.
I first utilized Home Instead to help my mother and father with medication compliance and some light housekeeping. After my dad passed away, I have continued to utilize their services for my mom. It has been almost five years now and I cannot say enough about the staff at Home Instead. They are very responsive to all of our requests and work closely with me, my sister and private caregiver to meet the needs of my mother. They are very attentive to detail and hold each employee accountable for the care they provide. I recommend them to my friends who are trying to arrange care for their loves ones.
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