Zero Stars. My elderly father is in a rehab for a leg injury that required surgery. A scooter was ordered for him through Medi-Health and was paid ahead by 3 months. Upon arrival to the facility, the scooter was too small to accommodate him. A family member tried to return the scooter (unused) and be refunded for 2 months. She told Medi-Health to keep a months rent for the trouble. The owner stepped in and refused to refund the money. He was extremely unprofessional and screamed at my family member. I'm pretty appalled by the behavior and would certainly NOT recommend this company for your loved one. Elder care supply is not the place for an explosive temper. If denied I can supply everything he screamed into the phone.
Highly recommend! We always ask for Mike. He has helped us multiple times over the years for with devices for my mother and mother-in-law. He not only knows the products in his store, he knows a lot about what is available on the market. He can easily share pros and cons of different brands of assistive devices, both in store and even items they don't sell. We have purchased many products with Medi-Health including compression stockings, wheelchairs, cannulas for breathing equipment, rollators, a swiveling shower chair, with arms for support in getting up and down, and a portable oxygen concentrator. We have found Mike to be extremely honest, straight forward, and extremely knowledgeable. Medi-Healths prices are competitive and in our experience, they have stood behind their products and been helpful beyond any of our other shopping experiences at other establishments. We are grateful for their help and advice. Family caretakers, this is a great place to learn a lot about assistive devices for family elders. Check them out! It's old school customer service!👍
Mike is wonderful to our needs. He found the best electric lift for my husband. It is the Best lift 400EF It is so easy to use and it is made for our small home. Troy is a fantastic tech also. We will use them again for sure,
I have a commercial account with them very reasonable on their monthly prices and rapid fast when you need to pick up oxygen in a hurry. I called in told them I would pick up tanks in the afternoon, when I arrived 15 minutes later they were waiting for me at the front door. The young man simply logged my tank returns and I was on my way. I would recommend if you’re in the area.
Recently I purchased thigh high compression stocking. When my physician informed me that I would need pantyhose, as the thigh high were not sufficient after my procedure, my husband tried to exchange them. The clerk was very rude and to the point of saying No Sir.....We were not asking for our money back, just wanted to exchange for pantyhose style, again, he was told NO SIR. The stockings were not worn. I will no longer do business with this store or recommend them. I work in health care and I always strive to keep my customers satisfied. Apparently, this is not how this store operates. Very poor service
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