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Medi-HealthCare

401 Bartow Rd, Lakeland, FL 33801, USA

About Medi-HealthCare

3.3 / 5

from reviews

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    Arlene Gable
    -
    December 29, 2022

    I was looking to purchase local with an online price, and they fit the bill. Customer service was excellent! They had the Feather Chair (a 13 lb lightweight wheelchair) for the same price as Amazon. I was not keen on the no refunds or returns, but do understand the reasoning behind it. They will repair the chair if needed. My MIL loves her new chair and others are calling it her new BMW! We are very thrilled to be able to find this product in a family owned store and would highly recommend this store! I would also recommend the Feather Chair. It is so easy to maneuver!

    Marilyn Stepul
    -
    December 16, 2022

    Needed to replace a tire on my husband's wheel chair. When I called it was suggested that I bring in the tire and the wheel chair. So glad that I did. Turned out they did not have a replacement tire in stock. But they did have complete replacement wheels with tires. In less than 20 minutes, wheels were replaced and I was on my way. And, at a very reasonable price. Thank you Medi-Health Care. Great job.

    Judy Brotherton
    -
    November 07, 2022

    My rating of Robert and his team is a 10+++. They all worked with me on getting the exact equipment that I needed. They were courteous, kind, and extremely helpful. I recommend Medi-Health Care to everyone in need of excellent equipment at an affordable rate. Thank you again Robert and your team!!!

    Debra Weidner
    -
    November 25, 2022

    I took my mobility scooter battery box (2 batteries inside) in because it wasn’t working properly. I dropped it off Friday and they said it would be ready on Monday or Tuesday. We called on Monday and Robert said it was ready. I went in and paid for the two batteries plus $45 for a load test (shocking how expensive this simple test was!) AND we were never told there was a charge to do a load test prior to them doing it. I would’ve said no, just replace the batteries. We took the battery home and put it on the scooter and it didn’t work! It was exactly how it was when I dropped it off. I called and asked if Robert actually opened the case and replaced the batteries himself. He said no, he has a bunch of technicians. I told him that the battery wasn’t working. He asked us to bring it back, so off we went back to their store. Since my mobility is bad, my mom took it in and watched everything. One of the two batteries inside the box was good. If they did the load test, why wasn’t I told this? They still replaced both batteries and charged me for them plus a charge for the useless $45 load test. We left and then returned to retrieve the good battery. I was not pleased with any of their “service” or recommendations. After talking to my brother, you NEVER told him there was a charge/fee for load testing the battery. He said this is NOT normal. You should have given him the choice. I did not agree with you. Your reply is not true and shows what a poor businessman you are. I agree with the other 1-star reviews that you’re only seeking money off the backs of disabled people. I would NEVER go back to your store!! Shame on you!

    L Riddell
    -
    June 18, 2021

    Zero Stars. My elderly father is in a rehab for a leg injury that required surgery. A scooter was ordered for him through Medi-Health and was paid ahead by 3 months. Upon arrival to the facility, the scooter was too small to accommodate him. A family member tried to return the scooter (unused) and be refunded for 2 months. She told Medi-Health to keep a months rent for the trouble. The owner stepped in and refused to refund the money. He was extremely unprofessional and screamed at my family member. I'm pretty appalled by the behavior and would certainly NOT recommend this company for your loved one. Elder care supply is not the place for an explosive temper. If denied I can supply everything he screamed into the phone.

    Medi-HealthCare

    Our Address

    401 Bartow Rd, Lakeland, FL 33801, USA

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