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Bridget, William, Gus and the entire team at Mobility America are honest and friendly and competent. I am in a wheelchair and purchased a Ford E150 van perfectly equipped for my individual needs. They offered a fair price, great service, and they really listen and care about their customers. It was so refreshing to do business with such great people!
Absolutely phenomenal facility! Staff was friendly and very helpful! We were able to buy a used scooter from this facility and it is in great shape and works great for my grandmother. The owner helped us out and gave us a oxygen port so that she could have a safe transport unit for her oxygen tank when on the go! HIGHLY RECOMMEND THIS COMPANY! 100% would/will use again with all our family mobility and medical equipment that they offer.
Gus , Bridget and William and Gus’s beautiful daughter are absolutely beautiful people! Mobility America is a huge supporter of our veterans and Bridget is amazing at handling the VA on behalf of the veteran. On the first day of meeting these wonderful people we felt instantly like family! My husband requires a van and 2 vehicle modifications and this can be a frustrating process but we feel at ease because these wonderful people go above and beyond to take care of us. When you have a loved one who has disabilities, life is much harder. Doing things is more difficult. Gus and his family really help to alleviate our difficulties. We are also trading in our modified F350 truck that has an access a top , lift and Lorex transfer seat. My husband no longer requires a truck and Gus is taking such great care with our trade in and working with us to get my husband into a modified van. We are beyond excited and We are forever grateful! We are forever customers!
Just had their technician, George, come out and assess my needs concerning a lift for my scooter. He's a great guy, very friendly and knowledgable. Bridget has been wonderful also. A great company to do business with.
Mobility America please respond to my email which I sent to the email address provided on your website. When I purchased my Pride Go Go LX (3W) scooter I was told by them that I could use the battery box from a Pride Go Go chair with the Go Go LX scooter. The Pride Go Go chair battery box is a larger more powerful battery not made to go with the Pride Go Go LX scooter. I purchased both brand new from Mobility America. I trusted their expertise and this was a mistake. I have been told specifically by Pride’s customer service that Mobility America should not have sold me the larger battery box as this can hurt the scooter. No other battery box is listed in the specifications of my scooter and the larger battery box will damage my scooter. I have had many other issues with my scooter, multiple repairs and I’m very frustrated with my experience with Mobility America. I would like a refund for the battery box and additional batteries that I should never have been sold with my scooter. It is unfair to make your customers pay for your mistakes. I will be happy to update this review once my issue has been resolved. Update: I was told by you on one of the last occasions I was in for service that “Pride says you’re not allowed to use the larger battery box.” You said that directly to me and now you’re acting as if those words were never spoken. I just contacted Pride again. This is so disappointing. Update: 05/272/2023 Pride sent out one of their repair technicians to my home! Absolutely NOT ALLOWED to use the larger battery pack and doing so could VOID MY WARRANTY. Mobility America sold me a product that could void the warranty and won’t take responsibility for that. Do not trust Mobility America. They are not trustworthy and will not correct their mistakes. I would recommend buying elsewhere.