Brenton and his team made purchasing my mother a scooter seamless. He got us exactly what we needed catered to her specifically. My mother can finally move around with ease, I will refer anyone to Qualimed. THANK YOU QUALIMED!
From Operations Manager to Schedulers, every person is eager to assist, always going the extra mile. Regardless if the question or concern is technical or even emotional support from stress of caring for a loved ones health that is deteriorating- this company is always there for you- 24 hours a day/7 days a week. Always professional, Always polite, Always considerate of the stress their clients are experiencing. Qualimed has grown by leaps and bounds, but have not lost the desire to provide the best possible service to each and every person that they encounter on the phone or in person.
Absolute amazing service provided by Jack. He provided service to my hospital bed that has not been working correctly for quite a while. The first time he came and looked at the bed he diagnosed it in about 15 to 20 minutes. He explained to me that he had to order the parts but I was not going to be in any danger and the bed would not fail on me until the new parts arrived. Just a couple days later he showed back up at my door with the new parts in hand and installed them on the bed. He went through every adjustment on the wrack of the bed frame. He made sure everything was in compliance and fight. He then handed me the controller and asked me to see if I noticed a difference. The bed response is so much quicker and it actually raises to full height now. Jack cleaned up all the parts and equipment that he used. There was no trash but he swept up the area. He communicated with me the entire time he was doing the repair. I did not feel as if I was in the way in one bit. He is an asset quality Med company. He did his job well, he did it fast, he did it with care and concern, all about keeping in contact with patient If everyone could treat each other like Jack did me, there would be no need for complaint departments. I am beyond satisfied. I am very pleased with this work. Scott
What wonderful people! I first spoke with Ty and he was kind and gave me quotes on what I needed for my grandson. And then I later talked with Marsha who also was kind and caring and so helpful. They don’t rush you. She even suggested going onto Amazon for something that I needed that would be less expensive. And she discouraged buying an expensive wheelchair. So right she was. And then when my grandson made such progress that the wheelchair was not needed, she was so helpful. Saved us money. And the delivery and pickup people were so professional and reliable. I hope you don’t need them, but if you do - look no further.
Qualimed and employee Jack Jenkins was very helpful in getting my husband a portable oxygen condenser last week. They provided great customer service and I recommend them to anyone that needs the services they provide. Also last year we bought a scooter from Jack which was a better price than competitors had. Jack and Qualimed continuous to help us in anyway they can.
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