Utopia Home Care
1129 Bartow Rd, Lakeland, FL 33801, USA
Our Address
1129 Bartow Rd, Lakeland, FL 33801, USA
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Had this company caring for my brother he had to go back into the hospital and was to be released when Utopia canceled his care saying his care was to complicated for them to handle. So I must ask myself if your providing a Registered Nurse who should have the knowledge to provide the care he needs.. Then exactly what care can you give????? Wish I knew how to give less than one star as Utopia doesn't deserve even 1. Pray you don't get sick and need care.
I must agree with Jerry's post. The office staff can't be trusted. They will tell you bold face lies and they will back each other up as though it's the gospel truth. I'd strongly advise staying away from these people.
I've been a Utopia client off and on for several years and the CNA's in the field vary from poor to great. The majority are acceptable and will finally get the routine right but the office staff is a different story. I've interacted with Monica, Jessica and Stephanie. I think Monica is the office manager and she's the only one of the three I haven't caught in a lie at some point.
No call no shows. No communications from office. Was told mother would have services Thursday and Fridays 130 to 630. Here we are again Friday at 330. No call no show. No answer at office. The people they send are great when they do come.
My wife worked for this company great staff she enjoyed working from them.